All animals are shipped in insulated shipping boxes via UPS Next Day Air or FedEx Priority Overnight. Most deliveries are guaranteed by 10:30 am, but this is not always the case. It is your responsibility to ensure an adult will be home and available to receive your package all day. Packages must be received on the first delivery attempt in order for your live arrival guarantee to remain valid. In addition, you must email or call us within one hour of receiving your package with a validation code located on the inside of the box to let us know it has arrived. We will not be held responsible for any package left outside for any reason. Failure to do so will void any health guarantee. The hour begins with the shipping carriers delivered time via the tracking number. Due to extreme weather conditions orders may be delayed or canceled at our discretion. At this time we do not offer airport-to-airport service. For more information on how we ship, please refer to our How to Ship Reptiles Page.

Shipping costs a flat rate of $40 for standard overnight delivery. All orders over $300 will qualify for free shipping. Shipping costs are nonrefundable in the event there is a problem. Please let us know which shipping company you prefer if you have known issues with a certain company in your area. Otherwise UPS Next Day Air will be the default shipping carrier. All snake shipments will be sent via FedEx Priority Overnight.

We Ship Monday through Wednesday, for a Tuesday through Thursday delivery. For more information please refer to our Terms & Conditions page.

* We are now an approved FedEx Certified Live Animal Shipper.